Return & Refund Policy

Last updated: January 26, 2026

30-Day Money-Back Guarantee

At Three Friends Savannah Boutique, we want you to feel confident shopping with us. That’s why we offer a 30-day money-back guarantee.

You have 30 days from the date your order is delivered to request a return.

How to Start a Return

To initiate a return:

Email us at:
📧 threefriendssavannahboutique@gmail.com

Include your order number (found in your confirmation email).

Wait for return approval from our team.

Once approved, we will provide:

  • The return address

  • Detailed return instructions

Important: Items sent back without prior approval will not be accepted.

Return Conditions

To qualify for a return:

  • Items must be unused and unworn

  • Items must be in original condition and packaging

  • Items must be returned to our designated warehouse

  • Customers are responsible for return shipping costs

We reserve the right to refuse returns that do not meet these conditions.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us immediately at:
📧 threefriendssavannahboutique@gmail.com

We will resolve the issue promptly.

Exchanges

We do not offer direct exchanges.

If you would like a different item:

  • Request a return for your original order

  • Once approved, place a new order for the desired item

This ensures the fastest processing time.

Refunds

Once your returned item is received and inspected:

  • Refunds are processed within 2–4 business days

  • You will receive a confirmation email

  • Funds typically appear in your original payment method within 3–5 business days

Please note: Your bank or card provider may require additional processing time.

If 15 business days have passed since approval and you have not received your refund, contact us.

Order Cancellations

  • Cancellation requests must be made within 24 hours of placing your order

  • After 24 hours, orders cannot be modified or canceled due to processing

  • If the cancellation window has passed, you must wait for delivery and follow the return process

Contact Us

For any questions regarding returns, refunds, or cancellations:

📧 threefriendssavannahboutique@gmail.com

We’re always here to help.